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Contact R&D’s Business Resource Center Specialist

The Business Resource Center provides information, support and connection to services for both existing businesses and to anyone thinking of starting a business in Hawai‘i County. Two centers - located in the Department of Research and Development’s Hilo and Kona offices - are open every day that county offices are open, from 8:30 a.m. until 4:00 p.m.

AnnouncementsResources l Programs l State Business Services l Federal Business Services


  • The Small Business Development Centers in Hilo and in Kailua-Kona at NELHA offer regular workshops and business events. Check their Business Events Calendars for their event schedule.
    • Value-Added Products: Taking Your Product to Market Workshop. Learn technical knowledge about the food product development process and the specialty food industry requirements.  For more information and to register, please visit Small Business Development Centers website.
  • The Hawai‘i Technology Development Corporation provides free legal assistance from the Business Law Corp (BLC) by appointment on the first and third Wednesdays of each month. Please schedule an appointment at Additional appointments on the second and fourth Wednesdays of each month are made available at the Patsy Mink Center. Visit their website to make an appointment.




Business Action Center Days

The Business Resource Center hosts a representative of the State of Hawai‘i Department of Commerce and Consumer Affairs (DCCA) Business Action Center at our Hilo and Kailua-Kona offices on scheduled days from 9:30 a.m. until 2:30 p.m. Please note we are unable to process credit card payments, so be sure to bring a check or exact cash for any filing fees. The following services are provided:

  • Register a business entity, trade name, or trade mark
  • File a DCCA annual report (to stay in good standing)
  • Make changes to your business’ information on record with the DCCA
  • Apply for a General Excise Tax License: Hawai‘i’s basic business license
  • Update your GET license account information
  • Obtain information on how and where to file your GET returns
  • Department of Labor and Industrial Relations
  • Get information on how to register as an employer with the Department of Labor and Industrial Relations
  • Learn how to obtain a Federal Employer ID Number (FEIN) with the Internal Revenue Service
  • Ask about other state and county agencies that issue licenses and permits
  • Find information on other government requirements pertaining to your business/industry and other resources available to small businesses

Hilo BAC Action Day Schedule - the first and third Thursdays of each month - (download the Flyer and Schedule)

Thursday, August 3, 2017
Thursday, September 7, 2017
Thursday, September 21, 2017
Thursday, October 5, 2017
Thursday, October 26, 2017
Thursday, November 2, 2017
Thursday, November 16, 2017
Thursday, December 7, 2017

*October 19, 2017 BAC Action Day has been rescheduled to Thursday, October 26, 2017.*

Kailua-Kona BAC Action Day Schedule - the second Thursdays of each month - (download the Flyer and Schedule)

Thursday, August 10, 2017
Thursday, September 14, 2017
Thursday, October 12, 2017
Thursday, November 9, 2017- Cancelled
Thursday, December 14, 2017

Announcements | Resources Programs State Business Services l Federal Business Services


  • Hawai‘i Business Express is the quick and easy way to start a business in the State of Hawai‘i. Use the step-by-step online wizard to file with multiple agencies or file a specific form directly with the State of Hawai‘i Department of Commerce and Consumer Affairs. 
  • Hawai‘i Tax Online is a convenient amd secure way to obtain a State ID Tax Number, submit a BB-1, file tax returns, make payments, view letters, manage your accounts, and conduct other common transactions online with the Hawai‘i Department of Taxation.
  • Hawai‘i State Trade Expansion Program (HISTEP) is a comprehensive program designed to assist Hawai‘i small businesses with their export development. Visit HiSTEP website for training announcements, program benefits, and eligibility information.
  • State of Hawai‘i Business Portal
  • Foreign Trade Program 
  • Enterprise Zone: The Enterprise Zone program is a state-county partnership that has been growing job opportunities on Hawai‘i Island for over 20 years by incentivizing business investment in areas with low income or high unemployment. 



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