All Vehicle Registration & Licensing offices are currently closed in response to the Governor's and Mayor Kim's order to "stay at home". No road tests are being conducted during this emergency period. Once a date has been set to resume operations we will begin scheduling appointments. Continue to check this website for future updates on how to schedule a road test on line.
Can I renew my license by mail?
During this emergency period (March 16 through May 31, 2020) you may be eligible to renew your license by mail if your current driver's license was issued on or after May 1, 2014. Please send a letter requesting to renew your driver's license by mail. The letter should include your name as it appears on your driver's license, your driver's license number and date of birth. Your signature must appear on the letter. If you are eligible, a renewal packet will be mailed to you.
How do I renew my learner's permit?
During this emergency period, learner's permits expiring from March 16 through May 31, 2020 have been extended and are considered valid. You have 90 days to renew your learner's permit once our offices re-open. You may continue to drive with a licensed driver that is at least 21 years of age or older.
I had a DUI and my revocation period has ended. How can I apply for a permit?
All Vehicle Registration & Licensing offices are closed due to the Governor's and Mayor Kim's "stay at home" order. Continue to check this website for future updates on when we will resume operations. Once we re-open, you will need to provide documents proving your legal name, date of birth, legal presence, social security number and 2 documents proving your principal residence address. You are also required to provide a "relicensing form" issued by the Administrative Driver's License Revocation Office and pay a $50 reinstatement fee. You are required to take a written test to obtain a learner's permit and schedule a road test for your permanent license.
I have a brand new trailer, how can I register it.
During this emergency period (March 15 through May 31, 2020) you will need to mail in your manufacture certificate of origin with a new trailer application. Fees are based on weight. Call 961-8351 or email us at email@example.com to obtain the registration fees due.
I heard that I need to have a driver's license with a gold star to travel after October 1, 2020. How can I get one.
Due to the COVID-19 Pandemic the REAL ID enforcement deadline of October 1, 2020 has been extended. The new REAL ID enforcement deadline is now October 1, 2021. At this time, you are able to use your current REAL ID compliant driver's license with no gold star to travel after October 1, 2020.
I just purchased a vehicle, since VRL is closed, how can I transfer title to my name.
During this emergency period (March 15 through May 31, 2020) you may transfer the title into your name through the mail. Be sure the front of the document has been signed by the current owner, fill in the odometer reading and complete the back of the title (under Section D) with your name, address and signature. Mail your title, application for registration and a check payable to County Director of Finance for $5. Be sure to include your phone number. Address your envelope to: Vehicle Registration & Licensing, 101 Pauahi Street, Suite 5, Hilo, HI 96720.
I lost my driver's license, how can I get another one?
To apply for a duplicate license, mail a letter requesting a duplicate license. The letter should include, your name as it appears on your license, your driver's license number, date of birth and your signature. Include a check made payable to "County Director of Finance" in the amount of $6. Address your envelope to: Vehicle Registration & Licensing, 349 Kapiolani Street, Hilo, HI 96720.
I need to store my vehicle plates before my registration expires at the end of this month. How can I do this if your office is closed.
During this emergency period (March 15 through May 31, 2020), you may store your vehicle's plates through the mail. Simply mail in your license plates, current registration and a signed "Statement of Fact for a Stored Vehicle" to Vehicle Registration & Licensing, 101 Pauahi Street, Suite 5, Hilo, HI 96720. If one or both plates have been lost or stolen, return the remaining plate (if applicable) and complete the "Application for Replacement License Plates and/or Decal". We will send you a copy of the "Statement of Fact" along with your current registration stamped as "Stored".
I recently purchased a used trailer, how do I register it under my name.
The seller should provide you with the current registration for the trailer. At the bottom of this registration, the seller should sign on the line which states "signature of owner above releasing interest". Buyer will complete item #3 and #4. Mail the registration with a check in the amount of $5 made payable to "County Director of Finance", Vehicle Registration & Licensing, 101 Pauahi Street, Suite 5, Hilo, HI 96720.
I recently shipped a vehicle here from the mainland and need to register it. How can I register my vehicle with your office closed?
Vehicles that have been shipped in from the mainland are required to be safety inspected prior to registration. Currently, no safety inspections are being conducted. You are able to continue to drive with your out of state license plate. Once we re-open safety inspection stations, obtain a "failed" safety inspection for "registration" only and bring in your shipping documents, current out of state registration and the failed safety inspection.
Late penalty fees will not be applied for vehicles arriving from March 15th through May 31st, 2020.
My driver's license is expired. Am I allowed to legally drive.
During this emergency period, driver's licenses which expired or are expiring from March 16 through May 31, 2020 are considered valid and may be used to drive.
If your license expired prior to March 15, 2020, your license is not considered valid and you should refrain from operating a motor vehicle.
My vehicle plates are currently in storage and I would like to drive my vehicle again. How can I do this.
During this emergency period (March 15 through May 31, 2020) we are unable to remove your vehicle from storage without a current safety inspection.
My vehicle registration is due for renewal and my safety inspection is expired. I am unable to renew my safety inspection due to all stations being closed. How can I renew my registration?
During this emergency period (March 15 through May 31, 2020), you are able to renew your vehicle registration with an expired safety inspection. You may do one of the following:
Renew your registration at one of our renewal kiosks located at the Hilo and Kona Safeway and Waimea Foodland.