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Motor Vehicles - General Information

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IMPORTANT INFORMATION ON RE-OPENING OF OFFICES

 The Vehicle Registration & Licensing Division will begin itʻs first phase of reopening of offices for limited in-person services beginning Monday, June 1, 2020.  All offices will remain closed until then.  The Waimea Vehicle Registration & Licensing office will remain closed until further notice.

Operations will be modified to ensure the safety of both customers and employees.  Face coverings must be worn and customers must adhere to the recommended 6-foot social distancing.  Only those customers receiving services will be allowed inside the lobby and minors or those needing additional assistance may have one additional person accompany them, if needed.   Schedule appointments for vehicle registration here.

Walk-ins are welcome but will be subject to daily limits based on the availability of staffing and the estimated transaction processing time.

Registration renewals is not offered as an appointment selection.  Please use one of the alternative methods below to renew your registration.

  1. Mail in your renewal (we will renew your vehicle with an expired safety inspection).  Address your envelope to:  101 Pauahi St., Suite 5, Hilo, HI  96720
  2. Use one of our Renewal Kiosks located at the Hilo or Kona Safeway, Waimea Foodland and County of Hawaiʻi Aupuni Center Lobby.
  3. Use the online application form.
  4. Use our "drop box" located at our Hilo Motor Vehicle Registration office at the Aupuni Center (101 Pauahi St., Suite 5, Hilo).  The drop box is located on our wall.

The renewal kiosk and online application will accept your renewals with an expired safety check inspection.

 We apologize for any inconvenience and please be safe.


Office Locations & Hours of Operation

Hilo

Motor Vehicle Registration
101 Pauahi Street, Suite 5
Hilo, HI 96720
Phone: (808) 961-8351
Fax: (808) 961-8330
Hours: Monday to Friday, 8:00AM - 4:00PM

Kona

Vehicle Registration & Licensing West Hawaii Civic Center
74-5044 Ane Keohokalole Hwy, Bldg C
Kailua-Kona, HI 96740
Phone: (808) 323-4818
Fax: (808) 327-4410
Hours: Monday to Friday, 8:00AM - 4:00PM

Pahoa

Vehicle Registration & Licensing
15-2615 Keaau-Pahoa Road
Pahoa, HI 96778
Phone: (808) 965-2721
Fax: (808) 965-2724
Hours: Monday to Friday, 8:00AM - 3:30PM

Waimea

Vehicle Registration & Licensing
Waimea Center
65-1158 Mamalahoa Hwy, Ste 1-A
Kamuela, HI 96743
Phone: (808) 881-3488
Fax: (808) 887-2064
Hours: Monday to Friday, 8:00AM - 4:00PM

Note:  The Waimea office will be closed from 10:30 a.m. - 12:15 p.m.  We apologize for any inconvenience.

Mailing Address

Vehicle Registration & Licensing Division
101 Pauahi Street, Suite 5
Hilo, HI 96720
Phone: (808) 961-8351

All offices will be closed on Saturdays, Sundays, and Holidays.


Special Hours

Vehicle Registration for Out of State Transfers and Salvage Vehicles 8:00AM - 3:00PM only. Please anticipate a two to three hour wait. Office hours are subject to change without notice due to unforeseen circumstances and may close earlier than posted hour. We apologize for any inconvenience.


Correspondence

All correspondence should be addressed to VRL-MVR, 101 Pauahi St., Suite 5, Hilo, HI 96720. We are unable to process mail at our Pahoa and Waimea VRL offices.


Resources


DMV Now Kiosks

DMV Now is a freestanding kiosk that uses touchscreen technology to guide you through your vehicle registration renewal.

Beat the lines and renew your vehicle registration at one of our Kiosk locations:   

  • Hilo Safeway Store - 381 E Maka’ala St, Hilo, Hawaii
  • Hilo County of Hawaiʻi Aupuni Center Lobby, 101 Pauahi Street, Hilo
  • Kona Safeway Store - 75-1027 Henry St, Kailua-Kona, Hawaii
  • Waimea VRL Office - 65-1158 Mamalahoa Hwy., Suite 1-A, Kamuela, Hawaii
  • Waimea - Foodland Parker Ranch Center - 67-1185 Mamalahoa Hwy, Kamuela, Hawaii

Or, visit www.hawaiidmvnowkiosk.com for statewide locations.

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