Business Resources

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Program Overview

Business Resources provides information, support and connection to services for both existing businesses and to anyone thinking of starting a business in Hawai‘i County.


Beth Dykstra, Economic Development Specialist, Telephone (808) 961-8035

Marcia Yoshiyama, Economic Development Technician, Telephone (808) 961-8085


Download the schedules for DCCA Business Action Center Days in Hilo and in Kona. See details below under Programs.

Free Entrepreneur Meetup Networking Group: A free Entrepreneur Meetup Networking Group meets on the second Wednesday of each month from 5:30 to 7:00 p.m. at Pictures Plus 75-1006 Henry Street in Kailua-Kona and the second Thursday of each month from 5:30 to 7:00 p.m. in the County Office of Aging Training Room at 1055 Kinoole Street, in Hilo. Sponsored by HIPlan and the East Hawai‘i Small Business Development Center. For more information contact

The Small Business Development Centers in Hilo and in Kailua-Kona at NELHA offer regular workshops and business events. Check their Business Events Calendars for their event schedule.

2020 HiSTEP Program Kick-Off Seminar: Participate in HiSTEP and grow your international export business. Learn about the 2020 Hawai‘i State Expansion Program, also known as HiSTEP. The program is designed to assist small businesses in Hawai‘i with growing their export business in markets around the world. For more information, please click on the Hilo Event Flyer or Kona Event Flyer.



Business Action Center Days

Business Resources hosts a representative of the State of Hawai‘i Department of Commerce and Consumer Affairs (DCCA) Business Action Center at our Hilo and Kailua-Kona offices on scheduled days from 9:30 a.m. until 2:15 p.m. Please note we are unable to process credit card payments, so be sure to bring a check or exact cash for any filing fees. The following services are provided:

  • Register a business entity, trade name, or trade mark
  • File a DCCA annual report (to stay in good standing)
  • Make changes to your business’ information on record with the DCCA
  • Apply for a General Excise Tax License: Hawai‘i’s basic business license
  • Update your GET license account information
  • Obtain information on how and where to file your GET returns
  • Department of Labor and Industrial Relations
  • Get information on how to register as an employer with the Department of Labor and Industrial Relations
  • Learn how to obtain a Federal Employer ID Number (FEIN) with the Internal Revenue Service
  • Ask about other state and county agencies that issue licenses and permits
  • Find information on other government requirements pertaining to your business/industry and other resources available to small businesses

Hilo BAC Action Day Schedule - the first and third Thursdays of each month - (download the Flyer and Schedule)

  • Thursday, July 4, 2019 - CLOSED Holiday
  • Thursday, July 18, 2019
  • Thursday, August 1, 2019
  • Thursday, August 15, 2019
  • Thursday, September 5, 2019
  • Thursday, September 19, 2019
  • Thursday, October 3, 2019
  • Thursday, October 17, 2019
  • Thursday, November 7, 2019
  • Thursday, November 21, 2019
  • Thursday, December 5, 2019
  • Thursday, December 19, 2019

Kailua-Kona BAC Action Day Schedule - the second Thursdays of each month - (download the Flyer and Schedule)

  • Thursday, July 11, 2019
  • Thursday, August 8, 2019
  • Thursday, September 12, 2019
  • Thursday, October 10, 2019 CANCELLED
  • Thursday, November 14, 2019
  • Thursday, December 12, 2019

State Business Services

  • Hawai‘i Business Express is the quick and easy way to start a business in the State of Hawai‘i. Use the step-by-step online wizard to file with multiple agencies or file a specific form directly with the State of Hawai‘i Department of Commerce and Consumer Affairs.
  • Hawai‘i Tax Online is a convenient amd secure way to obtain a State ID Tax Number, submit a BB-1, file tax returns, make payments, view letters, manage your accounts, and conduct other common transactions online with the Hawai‘i Department of Taxation.
  • Hawai‘i State Trade Expansion Program (HISTEP) is a comprehensive program designed to assist Hawai‘i small businesses with their export development. Visit HiSTEP website for training announcements, program benefits, and eligibility information.
  • State of Hawai‘i Business Portal
  • Foreign Trade Program
  • Enterprise Zone: The Enterprise Zone program is a state-county partnership that has been growing job opportunities on Hawai‘i Island for over 20 years by incentivizing business investment in areas with low income or high unemployment.

Federal Business Services

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